Recently, during a trip to his daughter’s school, Dr. Lucio Kim, your dentist in downtown Glendale, was explaining how dental insurance typically works to another parent. Many Glendale patients may be confused about a balance that is different from their co-pay. We are happy to go over your questions and concerns regarding your estimate.
How Accurate Are Estimates?
It’s important to note that most dental procedures are shown initially on your bill as an estimate. Most healthcare providers cannot offer an accurate estimate of what the co-pay will be until the insurance provider is actually billed. A lot of variables come into play to determine how much a patient will be billed, including their particular insurance plan, deductible, and more.
Our dental office can provide an estimate before submitting claims to the insurance company, but there is no concrete way to predict how much the patient portion will be with 100% accuracy.
At Lucio H. Kim DDS, we move mountains to be as financially accurate as possible with our estimates. In the 21 years, we have been in practice, our margin of error has been off only 10 percent of the time. We ask our patients to appreciate the amount of effort and work that goes into getting the most accurate numbers for them and their families.
We Work Hard to Get You What You Need
Having worked with insurance providers over the years, we understand how difficult and frustrating the process can be. Your dentist in Sparr Heights is here to work with you to receive the maximum benefits you deserve.
Please rest assured that we do everything in our power to make sure we are as accurate as possible with any estimate we provide. Dr. Kim firmly believes that it is a patient’s right to know what they are agreeing to financially, while at the same time receiving the best oral health care that our entire dental team can provide. From the front desk staff that files claims and works with patients through their insurance plan, to our Glendale dentist that explains each step of the process, we work together with you as a team.
It is also important to note that insurance companies cannot dictate the dental treatments we offer to our patients. After your dental assessment with us, we recommend the best treatment plan, along with alternatives. We have built our dental practice to be as independent as possible, so we are not told by insurance companies what we can offer.
Patient-Centered Focus for Your Convenience
Personalized patient care is a core feature at our dental office, meaning that we offer our patients more than one option based on their best interests and not on what the insurance company wants to pay.
We don’t want patients to put off essential oral care due to insurance concerns. There are many stressors in day-to-day lives; we don’t want dental care to be one of them. If you have any questions about your co-pay, we are happy to sit down with you and explain how your insurance plan works, and what we will do to get you the best care and budget possible.