Why can't you waive my co-pay?
Writing off or waiving co-pays is considered insurance fraud by the insurance companies. Why? I have no idea. They set the rules. And this is what they determine. If it were up to me, they would pay 100% of everything. But insurance coverage for dentistry hasn't changed for 20+ years! We still work with them to maximize your benefits, but this is the reason why dentists, in general, cannot write off co-payments.